Cookie Policy

Last updated: August 24, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site.

2. How Cyphrex Uses Cookies

We use cookies and similar technologies to provide and improve the Cyphrex service. We use minimal tracking and do not sell your data to advertisers.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the service to function. You cannot opt out of these.

Cookie NamePurposeDuration
sb-access-tokenAuthentication session1 hour
sb-refresh-tokenSession refresh7 days
cyphrex-sessionLogin stateSession

Functional Cookies

These cookies remember your preferences and settings. You can opt out, but some features may not work correctly.

Cookie NamePurposeDuration
themeDark/light mode preference1 year
dashboard-layoutDashboard customization1 year
selected-agentLast viewed agent30 days

Analytics cookies

We do not set first-party analytics cookies. Google Analytics is not used on cyphrex.io. Apollo.io and PostHog load on the marketing site only, and only after you accept analytics in the cookie banner. Necessary and functional cookies do not need opt-in.

Marketing visitor identification is handled by Apollo.io as described below; that is a third-party script, not a first-party analytics cookie we store on your device.

PostHog collects page views, referrers, browser and device information, and autocapture of clicks and form interactions. Session recording is off. That is a third-party script, not a first-party analytics cookie we store on your device.

4. Third-Party Cookies

Some third-party services we use may set their own cookies:

Supabase (Authentication)

  • Manages authentication sessions
  • Required for login functionality
  • See Supabase's Privacy Policy

Apollo.io (Website analytics)

  • Identifies marketing website visitors for sales outreach
  • Loads only after you accept analytics, and only on the marketing site
  • See Apollo.io's Privacy Policy

PostHog (Website analytics)

  • Collects page views, referrers, browser and device information, and autocapture of clicks and form interactions
  • Session recording is off
  • Loads only after you accept analytics, and only on the marketing site
  • See PostHog's Privacy Policy

5. What We Do NOT Use

To respect your privacy, we do NOT use:

  • ❌ Advertising cookies or retargeting
  • ❌ Facebook Pixel or social media trackers
  • ❌ Cross-site tracking or retargeting cookies
  • ❌ Advertising cookies or third-party ad networks
  • ❌ Browser fingerprinting
  • ❌ Data sold to third parties

6. How to Control Cookies

On This Website

Use in the site footer, or Accept / Reject on the banner. Rejecting prevents Apollo.io and PostHog from loading. Necessary and functional cookies are not part of that choice.

In Your Browser

Most browsers allow you to control cookies through settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

Do Not Track

We do not set first-party analytics cookies, whether or not your browser sends a Do Not Track signal. Third-party analytics scripts load only if you accept them here.

7. Local Storage and Session Storage

In addition to cookies, we use browser storage APIs to improve performance:

  • Local Storage: Caches dashboard data to reduce API calls, stores your analytics Accept/Reject choice (cyphrex_cookie_consent), and, only after you accept, a PostHog visitor identifier
  • Session Storage: Temporary data cleared when you close the tab

Dashboard cache data stays on your device. If you accept analytics, the PostHog visitor identifier in local storage is sent to PostHog so pageviews and unique visitors can be counted.

8. Mobile Apps

If we release mobile apps in the future, they will not use traditional cookies but may use similar technologies like device identifiers. We will update this policy accordingly.

9. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. If we make material changes, we will notify you via email or dashboard notice.

10. Sub-processors and infrastructure

Cyphrex relies on vendors that may process limited technical data in connection with the service. A full list appears in our Privacy Policy.

NamePurposeData locationWebsite
Supabase Inc.Database and authenticationUSA (AWS us-east-1)supabase.com
Railway Corp.Application hostingUSA (us-west-2)railway.app
Resend Inc.Transactional email deliveryUSAresend.com
Sentry (Functional Software, Inc.)Error monitoring and performance trackingUSAsentry.io
BetterStackUptime monitoringEUbetterstack.com
Solana FoundationPublic blockchain anchoring of audit Merkle rootsDecentralized (global validators)solana.org

Only Merkle root hashes are written on chain. No customer content, payload data, or personal data is published to the blockchain.

Website analytics

These providers receive marketing website visitor data only and have no access to Service data or audit records.

NamePurposeData locationWebsite
PostHog, Inc.Website analyticsUSAposthog.com/privacy
Apollo.ioWebsite visitor identification for sales outreachUSAwww.apollo.io/privacy-policy

Blockchain SSN (self-custody)

All Blockchain SSN registrations use self-custody. You own and control your agent's private keys and wallet. Cyphrex never holds, accesses, or manages private keys. Cyphrex may cover Solana gas fees on paid plans as a convenience. Blockchain transactions are irreversible. Cyphrex is not responsible for lost wallet access, network failures, or irreversible transactions.

11. Contact Us

Questions about cookies or this policy?

Email: hello@cyphrex.io
Contact hello@cyphrex.io for company information and mailing-address requests.